关键词: 电信网络诈骗, 网络服务提供者, 不作为, 公民个人信息, 综合治理

Abstract: In the context of the continuous advancement of artificial intelligence technology, the fraud methods of crimes of telecommunication network fraud are becoming more and more diversified, the fraud technology is more intelligent, and it has the characteristics of cross-platform implementation and black and gray industrialization. The division of labor and cooperation between upstream and downstream criminals in the black and gray industrial chain of the crime of telecommunication network fraud has brought serious harm to citizens’ property security and social harmony and stability. Violating citizens' personal information security is the upstream link of the industry chain of crimes of telecommunication network fraud. Therefore, strengthening the protection of personal information security is the key to the governance of the source of crimes of telecommunication network fraud. In the process of maintaining citizens’ information security and preventing crimes of telecommunication network fraud, as the subject of supervision responsibility, the network service provider should perform their statutory information network security management obligations, otherwise they need to bear corresponding liability of omissions for the harm caused by this.

Key words: crimes of telecommunication network fraud, network service provider, omission, citizens’ personal information, comprehensive administration